Hey Jose,
Thanks for leaving a review, we did send out a replacment for this order. UPS delayed your package over the weekend. Rhodomonas is a tricky strain to ship. There is about a 65% survival rate when orders are shipped 2 day, when packages get delayed over the weekend, there is an automatic reshipment. We recommend next day air on this strain when you want to culture. Hopefully the replacement you got on order 1933 that was sent out arrived in better shape. If there is a concern always reach out, there is a 3 day guarantee on all cutlure bottles.
Skyler